Client / Customer:(Required)

Project No. / Ref.:(Required)

Project Title and Location:(Required)

Issue Date(Required)

Does the Project / Service fully comply with the Specification and requirements?(Required)

Not at all	Acceptable	Fully Complaint

Are surveying activities always carried out safely, with a clean and tidy site?(Required)

Totally unsafe	Acceptable	Fully Complaint

Has the project been completed (or being delivered) in line with the agreed programme?(Required)

Extremely late	On time	Ahead of Schedule

Have we effectively reduced / re-used / re-cycled waste and followed Environmental guidelines?(Required)

Not at all	Acceptable	High standard

Have defects, changes, and other solutions to problems been addressed promptly?(Required)

Not at all	Acceptable	Totally satisfied

Have our people shown a positive attitude and possessed the necessary skills?(Required)

Not at all	Acceptable	Fully

Has financial, project reporting & other commercial compliance been accurate and on time?(Required)

Not at all	Acceptable	Fully

How did you find the communication link between JWMIS and yourselves?(Required)

extremely poor	Average	Excellent

How do you rate our overall performance?(Required)

extremely poor	Average	Excellent

How do we compare to your other service providers?(Required)

The worst	Average	The best

Indicate your level of trust / confidence in JWMIS(Required)

No confidence	Average	Fully confident

Would you re-engage Training Lives again?(Required)

Never again	Possibly	First choice

Client Customer Satisfacton Review